Who is a Scout ?

Scout is a VELO user that wants to have an impact on stages, routes, POIS offered in VELO system.
Every VELO user can join scout program absolutely free without any fee. Scout's main goal is to constantly improve VELO European network with proven, most attractive, and most beautiful cycle paths.
Each action taken as a VELO scout is scored, and the most active ones will be rewarded!.

How to become a scout?

It's really super easy!

  • - Register as a user in our system.
  • - Enter profile, click Scout "Tab" and mark "I want to be a scout".
  • ... Congratulations! You are a SCOUT!
Check out the below section to learn more about the scoring system

What are Scout Points?

The goal of being a scout is to have a valuable impact on VELO cycling community. As an active scout you get points by taking specific actions like reporting stage, reporting partner, reporting POI and so on. When your report is approved by the VELO administrator, you will be rewarded with the appropriate amount of points. The best of VELO scouts are displayed in the table below, and once a year the winner will get a special gift from VELO Team after the scout program is launched.
1
Reported danger
1
Reported POI
5
Reported partner
1
Reported correction
2
Reported stage
Prod NIck 11
8
Scout points
TOP VELO SCOUTS!
1 Prod NIck 11 8
2 LoveBike 0
3 Paweł 0
4 zaksiu12s 0
5 Viky 0
6 Alices 0
7 Kvasniuk Vadim 0
8 ludovic.bertela 0
9 Mateus 0
10 carsten@velo.de 0

FAQ

If you have more questions about Scout mode, browse FAQ section for more information.

Reporting unusual situations like for example closed bridge, or destroyed road are very valuable things for our VELO cycling community. By means of such reports, we can change stages, and routes to assure that our VELO cyclists remain safe and secure.

To report such a situation:

  • - You must be in the navi mode - as reporting concerns the current situation
  • - Hold your finger on the map in the "place situation" for 3 seconds
  • - Click "inform us" and enter the description of this situation
  • - Click report and it will be sent to us!

Points of Interest (POI/Partners) play important roles in VELO system. They show our users, where to eat, sleep, get medical help, or where to find a cycling service.
If you need more information about POI/Partner jump to this page, where we described this subject in depth.

To report via Dashboard:

  • - Log in to the app
  • - On the "Dashboard" view (the one that you currently see) click button Report POI located in the bottom right part of the screen
  • - Fill in all necessary data including images if needed and ...
  • - Click Report


To report via Navi:
  • - You must be in the navi mode - as reporting concerns the current situation.
  • - Hold your finger on the map where POI is located for 3 seconds
  • - Select "Report POI"
  • - Fill in all necessary data including images if needed
  • - Click Report


Now check your email. You should have an email from us, that we got your report and it's waiting for approval.

Getting points for a reported issue, POI, new stage, or stage correction:
When we get your report ( see the previous point) about for example new POI, one of our administrators needs to check it, and if everything is fine, it will be added to our system. Once it's done you will be rewarded with the appropriate amount of points.
Regardless of whether a report was rejected or approved you will ALWAYS get an email with information about the status.

Getting points for a Partner:
When you report POI that belongs to one of the following categories:
Entertainment & Other, Food & Beverage, Accommodation, Velo Transport, Velo Service,
it is categorized as a potential partner of VELO. As a next step, one of our sales managers contact such a potential partner and presents our offer. If a potential partner decides to join our VELO partnership program, you will get additional points for reporting a partner.

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